Frequently asked questions

Web Design

Most custom websites take between 4–12 weeks from start to launch, depending on the scope of work and how quickly we receive content and feedback.

Yes, we typically ask clients to provide text, images, and other content. However, we also offer professional copywriting, stock photography, and content strategy services if you need help.

Absolutely. We build on user-friendly platforms like WordPress or Shopify, so you’ll be able to update text, images, products, and blog posts. We also offer training if needed.

Yes. If your existing site has a solid structure, we can give it a fresh look, improve usability, and update the content without rebuilding everything.

Yes, once your final payment is made, the website and all its assets are 100% yours. You’ll also have full access to the backend.

We offer ongoing support and maintenance packages for updates, troubleshooting, backups, and more. You can also contact us for one-time fixes or site changes as needed.

Yes, we can integrate most platforms including Calendly, HubSpot, Mailchimp, Stripe, PayPal, and many others.

We usually split payments into 2–3 milestones: a deposit upfront, a mid-project payment (if it is a large project), and a final payment upon completion. We also offer payment plans for larger projects.

Web Hosting

Web hosting is a service that stores your website’s files and makes them accessible on the internet. Without hosting, your website won’t be visible to anyone online.

If you’re working with us, we can handle hosting for you or guide you in choosing the right provider. You don’t need to figure it out alone.

Hosting can be included, or we can help you set it up separately. If it's included, we’ll manage everything for you.

Yes, security is a priority. Our hosting includes SSL certificates, regular updates, malware scanning, and backups. We can also help with firewalls and advanced security options if needed.

We monitor uptime closely and offer support in the event of downtime. Most of our hosting partners guarantee 99.9% uptime or better.

Absolutely. You own your website, and we can help you migrate to a different host anytime you choose.

Yes, if you prefer control. If we’re managing hosting for you, we handle the technical stuff, but you’ll always have access if needed.

We provide ongoing support for all hosting-related issues—whether it’s downtime, email problems, or server errors. You can reach us anytime for help.

Graphic Design

We offer a wide range of design services including logos, brand identity, business cards, brochures, social media graphics, packaging, signage, presentations, and more. If you have a unique design need, feel free to ask!

Pricing depends on the type and complexity of the project. We offer both flat-rate packages and hourly rates. Once we understand your needs, we'll provide a custom quote.

It depends on the scope. A simple logo might take a couple days, while a full brand identity could take 2–4 weeks. We'll provide a timeline with each proposal so you know what to expect.

Your satisfaction is a priority. That’s why we start with a design brief and strategy session. If you’re not happy with the first concepts, we’ll refine them based on your feedback to better match your vision.

Yes. Once final payment is made, you’ll receive all final files and full ownership rights for the agreed usage (e.g., commercial use, print, web, etc.).

You’ll receive all necessary files, such as AI, EPS, PDF, JPG, PNG, and SVG (where applicable). We will make sure you have everything you need for print and digital use.

Yes, we offer full branding packages, including logo design, brand color palettes, typography, brand guidelines, and more.

Just reach out via the Get Started page on our website. Complete the quick questionnaire so we can understand your needs,  and we will then follow up with a proposal and timeline.

Yes, I typically require a 50% deposit to begin work, with the balance due upon project completion.

Digital Advertising

Digital advertising uses online platforms like Google, Facebook, Instagram, YouTube, and others to promote your products or services to a targeted audience. We create and manage ad campaigns designed to drive traffic, leads, or sales for your business.

We run ads on Google Search & Display, YouTube, Meta (Facebook & Instagram), LinkedIn, TikTok, and more — depending on where your audience spends time and what aligns best with your goals.

Some campaigns can start generating traffic or leads within days, but meaningful results usually take 30–90 days to optimize. Digital advertising is data-driven, and success improves over time as we test and adjust.

Yes. For best results, ads should point to a well-designed landing page or website that matches the ad message and encourages conversions. If you don’t have one, we can help build it.

Yes! We handle ad copy, images, video, and other creative assets as part of our campaign setup and management services. You’ll always get to review and approve them.

Yes. You’ll have full transparency and access to your ad accounts, dashboards, and reporting. We’ll also walk you through the data if you ever have questions.

Yes. While digital advertising focuses on paid traffic, we also offer SEO, content creation, and organic social media management if you’re looking for an all-in-one digital strategy.